Get detailed analytics for a specific article.

12 May 2026
7 Minutes to read
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Get detailed analytics for a specific article.

Updated on 12 May 2026
7 Minutes to read
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Get

/v3/projects/{project_id}/analytics/articles/{article_id}

Returns all-time engagement metrics and project link count for a single article. The metrics include views, reads, likes, dislikes, time spent, and feedback count. The total_project_links field indicates how many other articles in the project link to this article. Unlike other analytics endpoints, this endpoint returns aggregate metrics across all time and does not support date range filtering. Requires ViewAnalytics permission.

Security

OAuth

All V3 endpoints require a Bearer token. Generate tokens in the Document360 portal under Settings > API Tokens. Tokens are project-scoped, require the customerApi scope, and do not expire by default. Tokens can be revoked at any time from the portal. Include the token in every request: Authorization: Bearer <your-token>. Alternatively, use the Authorize button below to sign in via OAuth2 Authorization Code flow with PKCE.

FlowAuthorization Code

Authorization URLhttps://identity.document360.net/connect/authorize

Token URLhttps://identity.document360.net/connect/token

Scopes:

customerApiDocument360 Customer API

Path parameters

article_id

string (uuid) Required

The unique identifier of the article. Retrieve article IDs from GET /v3/projects/{project_id}/articles.

Example9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d

project_id

string (uuid) Required

The unique identifier of the project. Retrieve project IDs from GET /v3/projects.

Example9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d

Query parameters

project_version_id

string (uuid)

Optional project version ID to scope results. Retrieve from GET /v3/projects/{projectId}/versions.

Example9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d

lang_code

string

ISO 639-1 language code (e.g., en, fr). Defaults to the project's primary language if omitted.

Pattern^[a-z]{2}(-[A-Z]{2})?$

Exampleen

Responses

200

Individual article analytics retrieved successfully.

Individual article analytics

{
  "data": {
    "metrics": {
      "article_id": "9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d",
      "title": "Getting Started with Single Sign-On",
      "slug": "getting-started-with-single-sign-on",
      "views": 1250,
      "reads": 890,
      "likes": 45,
      "dislikes": 3,
      "time_spent_seconds": 18200,
      "feedbacks": 12,
      "last_viewed_at": "2025-09-10T14:32:00Z",
      "last_updated_at": "2025-08-25T09:15:00Z"
    },
    "total_project_links": 7
  },
  "success": true,
  "request_id": "a7b8c9d0-e1f2-3456-abcd-567890123456",
  "errors": [],
  "warnings": []
}

Expand All

object

Generic API response wrapper containing typed data.

data

object

Response data payload.

metrics

object | null

Engagement metrics for the article. Null if no analytics data exists.

article_id

string | null

Unique identifier of the article.

Example9a3b4c5d-6e7f-8a9b-0c1d-2e3f4a5b6c7d

title

string | null

Title of the article.

ExampleGetting Started with Single Sign-On

slug

string | null

URL-friendly slug of the article.

Examplegetting-started-with-single-sign-on

views

integer (int32)

Total page views for this article.

Example1250

reads

integer (int32)

Total reads for this article.

Example890

likes

integer (int32)

Total likes for this article.

Example45

dislikes

integer (int32)

Total dislikes for this article.

Example3

time_spent_seconds

integer (int32)

Total time spent reading this article, in seconds.

Example18200

feedbacks

integer (int32)

Total number of feedback submissions for this article.

Example12

last_viewed_at

string (date-time)

Date and time the article was last viewed.

Example2025-09-10T14:32:00Z

last_updated_at

string (date-time)

Date and time the article was last updated.

Example2025-08-25T09:15:00Z

total_project_links

integer (int32)

Number of internal links from other articles within the project pointing to this article.

Example7

success

boolean

Whether the API request was successful.

request_id

string

Unique identifier for request tracing and correlation.

Min length1

errors

Array of object (ApiError) | null

List of errors if the request failed.

object

Represents an error returned by the API.

code

string

Machine-readable error code (e.g. VALIDATION_ERROR, RESOURCE_NOT_FOUND).

Min length1

message

string

Human-readable error message.

Min length1

field

string | null

The request field that caused the error, if applicable.

details

string | null

Additional context about the error.

warnings

Array of object (ApiWarning) | null

List of non-fatal warnings from the request.

object

Represents a non-fatal warning from the API.

code

string

Machine-readable warning code.

Min length1

message

string

Human-readable warning message.

Min length1

401

Authentication token is missing or invalid.

Headers

WWW-Authenticate

string

Indicates the authentication scheme required. Returns `Bearer` with optional `error` and `error_description` parameters per RFC 6750.

Missing or invalid token

Authentication token is missing or invalid.

{
  "type": "https://developer.document360.com/errors/unauthorized",
  "title": "Unauthorized.",
  "status": 401,
  "detail": "The authentication token is missing or has expired.",
  "instance": null,
  "trace_id": "req_abc123def456",
  "errors": [
    {
      "code": "UNAUTHORIZED",
      "message": "Bearer token is missing or invalid.",
      "field": null,
      "details": null
    }
  ],
  "warnings": null
}

Expand All

object

RFC 7807 Problem Details response for V3 API errors. Content-Type: application/problem+json

type

string

URI reference identifying the error type (links to documentation).

Min length1

title

string

Short human-readable summary of the error type.

Min length1

status

integer (int32)

HTTP status code.

detail

string | null

Human-readable explanation specific to this occurrence.

instance

string | null

URI of the request that generated the error.

trace_id

string | null

Request trace identifier for correlation.

errors

Array of object (ApiError) | null

Structured list of specific errors (extension field).

object

Represents an error returned by the API.

code

string

Machine-readable error code (e.g. VALIDATION_ERROR, RESOURCE_NOT_FOUND).

Min length1

message

string

Human-readable error message.

Min length1

field

string | null

The request field that caused the error, if applicable.

details

string | null

Additional context about the error.

warnings

Array of object (ApiWarning) | null

Non-fatal warnings (extension field).

object

Represents a non-fatal warning from the API.

code

string

Machine-readable warning code.

Min length1

message

string

Human-readable warning message.

Min length1

404

Article not found.

Resource not found

The requested resource was not found.

{
  "type": "https://developer.document360.com/errors/not-found",
  "title": "Not Found.",
  "status": 404,
  "detail": "The requested resource does not exist or has been deleted.",
  "instance": null,
  "trace_id": "req_abc123def456",
  "errors": [
    {
      "code": "RESOURCE_NOT_FOUND",
      "message": "The requested resource was not found.",
      "field": null,
      "details": null
    }
  ],
  "warnings": null
}

Expand All

object

RFC 7807 Problem Details response for V3 API errors. Content-Type: application/problem+json

type

string

URI reference identifying the error type (links to documentation).

Min length1

title

string

Short human-readable summary of the error type.

Min length1

status

integer (int32)

HTTP status code.

detail

string | null

Human-readable explanation specific to this occurrence.

instance

string | null

URI of the request that generated the error.

trace_id

string | null

Request trace identifier for correlation.

errors

Array of object (ApiError) | null

Structured list of specific errors (extension field).

object

Represents an error returned by the API.

code

string

Machine-readable error code (e.g. VALIDATION_ERROR, RESOURCE_NOT_FOUND).

Min length1

message

string

Human-readable error message.

Min length1

field

string | null

The request field that caused the error, if applicable.

details

string | null

Additional context about the error.

warnings

Array of object (ApiWarning) | null

Non-fatal warnings (extension field).

object

Represents a non-fatal warning from the API.

code

string

Machine-readable warning code.

Min length1

message

string

Human-readable warning message.

Min length1

429

Rate limit exceeded. Retry after the duration specified in the Retry-After header.

Headers

Retry-After

integer

Number of seconds to wait before retrying the request. Use exponential backoff with jitter for optimal retry behavior.

X-RateLimit-Limit

integer

The maximum number of requests allowed in the current time window. Limits are applied per API token per project.

X-RateLimit-Remaining

integer

The number of requests remaining in the current time window. When this reaches 0, subsequent requests will receive a 429 response.

X-RateLimit-Reset

integer

The UTC epoch timestamp (in seconds) when the current rate limit window resets.

Rate limit exceeded

Rate limit exceeded.

{
  "type": "https://developer.document360.com/errors/too-many-requests",
  "title": "Too Many Requests.",
  "status": 429,
  "detail": "Rate limit exceeded. Retry after the duration specified in the Retry-After header.",
  "instance": null,
  "trace_id": "req_abc123def456",
  "errors": [
    {
      "code": "TOO_MANY_REQUESTS",
      "message": "Rate limit exceeded. Retry after the duration specified in the Retry-After header.",
      "field": null,
      "details": null
    }
  ],
  "warnings": null
}

Expand All

object

RFC 7807 Problem Details response for V3 API errors. Content-Type: application/problem+json

type

string

URI reference identifying the error type (links to documentation).

Min length1

title

string

Short human-readable summary of the error type.

Min length1

status

integer (int32)

HTTP status code.

detail

string | null

Human-readable explanation specific to this occurrence.

instance

string | null

URI of the request that generated the error.

trace_id

string | null

Request trace identifier for correlation.

errors

Array of object (ApiError) | null

Structured list of specific errors (extension field).

object

Represents an error returned by the API.

code

string

Machine-readable error code (e.g. VALIDATION_ERROR, RESOURCE_NOT_FOUND).

Min length1

message

string

Human-readable error message.

Min length1

field

string | null

The request field that caused the error, if applicable.

details

string | null

Additional context about the error.

warnings

Array of object (ApiWarning) | null

Non-fatal warnings (extension field).

object

Represents a non-fatal warning from the API.

code

string

Machine-readable warning code.

Min length1

message

string

Human-readable warning message.

Min length1

500

An unexpected server error occurred.

Unexpected server error

Unexpected server error.

{
  "type": "https://developer.document360.com/errors/internal-error",
  "title": "Internal Server Error.",
  "status": 500,
  "detail": "An unexpected error occurred. Please try again or contact support.",
  "instance": null,
  "trace_id": "req_abc123def456",
  "errors": [
    {
      "code": "INTERNAL_SERVER_ERROR",
      "message": "An unexpected error occurred.",
      "field": null,
      "details": null
    }
  ],
  "warnings": null
}

Expand All

object

RFC 7807 Problem Details response for V3 API errors. Content-Type: application/problem+json

type

string

URI reference identifying the error type (links to documentation).

Min length1

title

string

Short human-readable summary of the error type.

Min length1

status

integer (int32)

HTTP status code.

detail

string | null

Human-readable explanation specific to this occurrence.

instance

string | null

URI of the request that generated the error.

trace_id

string | null

Request trace identifier for correlation.

errors

Array of object (ApiError) | null

Structured list of specific errors (extension field).

object

Represents an error returned by the API.

code

string

Machine-readable error code (e.g. VALIDATION_ERROR, RESOURCE_NOT_FOUND).

Min length1

message

string

Human-readable error message.

Min length1

field

string | null

The request field that caused the error, if applicable.

details

string | null

Additional context about the error.

warnings

Array of object (ApiWarning) | null

Non-fatal warnings (extension field).

object

Represents a non-fatal warning from the API.

code

string

Machine-readable warning code.

Min length1

message

string

Human-readable warning message.

Min length1

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